Efficiency and improved customer service for maintenance service companies
Maintenance service companies have numerous clients with varying needs and equipment to maintain. It is practically impossible for employees to have an in-depth understanding of all clients’ specific needs and equipment details.
The basic prerequisite for efficient work is that the necessary information, instructions, and documentation are easily accessible. With VincitEAM, you ensure that all this information is centralized in one place and quickly available. This improves work efficiency, reduces the possibility of errors, and ensures that clients receive high-quality and consistent service.
VincitEAM Mobile is an unbeatable tool for maintenance service companies! The mobile app ensures real-time access to information anytime and anywhere, more efficient work, better communication and collaboration, and the ability to perform predictive maintenance. This leads to cost savings, optimizes resource usage, and enhances overall work efficiency. Additionally, the mobile app enables more transparent and higher quality customer service, increasing customer satisfaction!
Great digital tools guarantee satisfied and efficient employees
VincitEAM is a maintenance-focused system designed to improve the core processes of maintenance and service companies.
Key features for maintenance and service companies
- Planning and management of tasks and resources.
- Planning, execution, and documentation of preventive maintenance, inspections, and calibrations.
- Planning and management of projects and shutdowns.
- Purchasing and inventory management.
- Reporting and measurement.
- Customer management, including contract management and quotations.
- The system adapts to the customer’s needs; the customer does not need to adapt to the system’s requirements.
Benefits
Improving customer service.
Real-time and centralised control of operations.
Optimising workflow.
Enhancing cost-effectiveness.
Advancing risk management and safety.
Good digital tools lead to satisfied and efficient employees.
