Maintenance system for users' needs
A system for seamless cooperation
Different user groups experience maintenance from their own perspectives. Management must ensure that maintenance is cost-effective and supports the business. Maintenance staff need tools to manage work orders, spare parts and maintenance operations. Production relies on maintenance to ensure smooth operations, while procurement and inventory management ensure that spare parts are available at the right time without unnecessary delays or extra costs.
Each user group therefore has its own needs and the maintenance system must adapt to these. Efficient maintenance is the result of smooth cooperation between the different user groups.
VincitEAM brings maintenance management into a single system, with all the tools and information needed available in real time to the right people.
Who VincitEAM is designed for
- For management
- For maintenance
- Stock and procurement
- For production workers
- For stakeholders
For management
Maintenance as a key business player
Above all, management needs transparency and data-driven decision-making from the maintenance system. The efficiency of maintenance operations has a direct impact on a company's production capacity, operational costs and long-term investments.
Without accurate and real-time data, it is difficult to make decisions that balance maintenance costs and production needs.

Tools for strategic management and decision-making
VincitEAM provides management with comprehensive reporting tools and analytics to monitor maintenance costs, equipment utilisation and efficient resource allocation.
The system can be used to predict future maintenance needs and avoid costly production downtime. In addition, VincitEAM enables the planning of maintenance investments by providing information on the life cycle of equipment and the total cost of maintenance.
Key features for management:
- Visual reports and KPIs - Simple and clear reports on maintenance efficiency and costs.
- Budgeting and resource management - Ability to track maintenance costs and plan future investments.
- Predictive decision making - Informed decisions that reduce downtime and optimise maintenance strategy.
For maintenance
The invisible backbone of your business
Without maintenance, everything stops. Maintenance staff ensure that equipment remains in working order, production continues uninterrupted and costs are kept under control.
Traditionally, maintenance has had to react to faults as they occur, which can lead to costly downtime and production disruption. This is no longer enough - modern maintenance requires a proactive approach, where failures are not just repaired, but prevented.

Efficiency and proactive maintenance
VincitEAM brings maintenance into the modern age. It keeps work orders, fault notifications and spare parts under control, while mobile access allows real-time updates directly from the field.
Maintenance history and analytics help optimise service intervals, reduce unnecessary repairs and prevent costly downtime.
Key features for maintenance:
- Work order management - all your tasks in one view.
- Error notifications - fast and clear reporting.
- Predictive maintenance planning - the right action at the right time.
- Spare parts management - no unnecessary delays, no extra costs.
- Mobile access - all information directly to those working in the field.
Stock and purchase
The most important partner for maintenance
Successful maintenance depends largely on the right spare parts and accessories. If a critical spare part is missing, maintenance is delayed and production can come to a standstill.
Inventory management and purchasing must work seamlessly with maintenance to ensure that the necessary parts are available at the right time, but without unnecessary storage costs.

Optimised purchasing and inventory management
VincitEAM optimises purchasing and inventory management by providing real-time visibility of stock levels, automatic replenishment orders and clear purchase order management.
The system allows spare parts to be allocated directly to work orders, so maintenance staff always know what parts are available and when new deliveries are due.
Key features for storage and procurement
- Real-time stock monitoring - you always know what parts are available.
- Automatic replenishment orders - the right parts at the right time without excess stock.
- Purchase order management - a clear view of orders and delivery times.
- Parts allocation to work orders - maintenance knows immediately what parts are available.
For production workers
Undisturbed production and effective cooperation
The smooth running of production depends on the efficiency of maintenance. Any equipment failure can bring production to a standstill and incur significant costs.
That's why production staff need a maintenance system that is quick and easy to use to report faults, track the progress of maintenance activities and ensure that the necessary maintenance work is carried out at the right time.

A common system to link production and maintenance
VincitEAM allows you to report faults directly in the system, which means that maintenance is informed immediately and can react quickly.
The system also integrates with other production systems, allowing maintenance work to be scheduled according to production requirements.
Key features for production:
- Fast fault reporting - an easy way to report faults and initiate the maintenance process.
- Maintenance tracking - real-time visibility into maintenance progress.
- Scheduled maintenance - maintenance is scheduled according to production needs to minimise downtime.
- Equipment maintenance history - production can view equipment lifetime and maintenance data to support decision making.
For stakeholders
Smooth cooperation with customers and partners
Maintenance is not just an in-house process - it requires close cooperation with customers, contractors and partners. External parties need to be able to easily submit service requests, monitor their progress and ensure that maintenance work proceeds as planned without unnecessary delays.

Smooth, efficient and transparent cooperation
The VincitEAM Portal provides stakeholders with a real-time view of maintenance processes. Customers can submit maintenance requests and track their progress, contractors can manage their work orders, and all parties are kept up to date without unnecessary emails or phone calls.
Integrations with external systems ensure that information flows seamlessly and collaboration is seamless.
Key features for stakeholders:
- VincitEAM Portal: limited view of maintenance data for customers and partners
- Service request management: a clear way to make and track maintenance requests
- Real-time information flow: up-to-date visibility on the progress of maintenance work
- Integrations: seamless connection to contractors' and partners' systems

VincitEAM seamlessly adapts to the needs of different sectors
Each industry has its own specificities, which is why VincitEAM adapts to different maintenance needs - anticipating failures, optimising the use of resources and ensuring regulatory compliance.
Find out how VincitEAM can meet the needs of your organisation and industry!
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